Shipping information
Kai Shun online store is open for delivery.
All products are shipped out of our warehouse in Auckland, New Zealand by the official Kai Shun New Zealand distributor, Peter Gower NZ Limited.
An email confirmation will be sent to you once your order has been accepted.
Once your order has shipped, we will send you another email confirming shipment. Once shipped, you will be able to review your order and track your shipment via our shipping partner.
If you have any issues with your delivery, please contact us.
New Zealand Delivery
| Delivery Service to your door | Delivery Time^ |
| Courier Delivery Tracked | 5 days or less |
^Delivery time is from when your parcel is picked up from our warehouse. We are unable to guarantee the actual delivery time.
Delivery in New Zealand is via tracked courier to your door.
If a signature is NOT required and you would like your parcel left at your property by the courier, please let us know in the delivery instructions during checkout. Please note that we cannot accept liability if you have requested delivery without signature, and your parcel becomes missing, stolen or damaged after being left at your property by the courier.
Our courier does not deliver to PO Boxes, so please give us a physical address for delivery.
Shipping Rates
We offer free shipping on all orders over the value of $150. The following shipping rates apply to orders under $150;
| NZ - Mainland Shipping Rate | $8.00 |
| NZ - All Rural Delivery | $13.00 |
| NZ - Delivery to Waiheke Is, Great Barrier Is, Chatham Is, and Stewart Is | $13.00 |
Deliveries to other Outer Islands including Kawau Island, Matakana Island, and d’Urville Island will incur additional shipping costs. If you wish your shipment to go to other Outer Islands, before ordering please contact us to establish the cost to successfully ship your order.
All pricing is in New Zealand dollars and includes GST.
We deliver within New Zealand only.